Same questions all day
Counters and hotlines explain the same process over and over, eating up staff time.
Government Service Guide Videos:Which Counter, Which Documents—Clear Before You Go
People at service centers ask the same few things: what to bring, which counter first, can it be done on a phone. Staff repeat the answers all day; written guides are long and confusing—seniors struggle, younger people skip them—and a missing document means another trip.
We make one video per service: from gathering documents and booking online to taking a number, finding the counter and knowing when the result comes. Phone steps are shown on the actual interface, the hall is generated from photos of your center, and a digital-human guide can lead the way.
ForGovernment service centers and administrative approval bureausSubdistrict and community service pointsSocial insurance, health insurance, tax and residency offices12345 hotlines and online service platforms
01CHALLENGES
Where this kind of video usually gets stuck
Written guides confuse
Guides are long and full of jargon, hard going for seniors and newcomers.
Wasted trips
People miss a required document, find out at the counter, and have to come back.
02WHY AI
How AI solves them
One service, one video
Each service has its own video, so people open just the one they need.
Online and in person
Which buttons to tap, where the counter is, how to take a number—all shown.
A digital-human guide
One consistent digital presenter across videos; update the script and re-render.
Easy to update
When counters or documents change, only the affected steps and captions are redone.
03WHAT WE MAKE
What we can make
Top service guides
Social insurance, health insurance, residency, property and business licenses—one video each.
Mobile how-tos
How to register, fill in forms and upload documents in the app or mini-program, with commentary.
Hall guide and queuing
Where to go first and what each zone handles, looping on the entrance screen.
Business setup and joint services
Company registration and project approvals across departments: where to go and how many steps.
04HOW IT WORKS
How it works
Each step comes to you for approval before we move on.
- STEP 01
You send the service list
The services to cover, official guides, phone screenshots and photos of the hall.
- STEP 02
We script the steps
Each service is broken into steps with commentary and highlighted screens and counters, checked by you for accuracy.
- STEP 03
We generate and edit
We generate hall scenes, build the interface walkthrough, add commentary and captions, and cut a draft.
- STEP 04
Deliver and maintain
Lobby-screen and vertical phone versions on sign-off; when a process changes, only those steps are updated.
05CASES
Work we’ve done
Click through for the full film and project review.
Tech & Science Education·Oct 2025
AI × Green Energy Fusion
Green energy short for Longgang District’s publicity department: from street equipment to the control center to a resident’s phone—each step connected in one clear line.
See the full case
Spaces & Events
Kuaishou Party Committee: Exhibition Hall Animation
Vertical-screen animation for Kuaishou’s Party committee hall: an idle loop, then characters step out to greet visitors—a model for service-hall entrance screens.
See the full case06DELIVERABLES
What you get, what you prepare
You’ll receive
- Landscape and vertical video per service
- Digital-human presenter or narration
- Subtitles, dialect or foreign-language versions available
- Lobby-screen loop
- Key-step stills for written guides
Before we start
- Where it will play: screens, website, WeChat, video channels or live events
- What to say: a few lines, a brochure or existing copy
- What you have: photos, logo, past videos and references
- Launch date and rough length
For process, pricing and revisions, see Process & Pricing.
07FAQ
Frequently asked questions
- Do you need to film at our center?
- No. Photos of the hall and counters plus phone screenshots are enough. Some live footage can be cut in if you like.
- Can our staff be the presenter?
- Yes. With their consent we make a digital human from their own photos who presents your script; or use a cartoon guide instead.
- We have many services—can you batch them?
- Yes. We fix one layout and presenter, then work through your list; every video follows the same format.
- What happens when processes change?
- We update only the affected steps and captions. If you want to update them yourself, we can deploy a digital-human tool and handle setup, training and upgrades.
Don’t see your need? Message us
Listed here is what we’ve done and what people ask most. For other industries or uses, add us on WeChat and send a one-line brief—we’ll reply with an approach and quote within 1–2 working days.
Page updated 2026-10-24